Your Teachers Abroad Insurance Policy may respond to cancellation and additional expenses relating to employer insolvency, administration or bankruptcy. However, in order to confirm the policy's response to your individual circumstances, you are required to consult with OMEGA Assistance.
This information relates to Instructors who have a current Teachers Abroad policy co-ordinated by AACE and underwritten by QBE. This information does not relate to any other insurance policy. AACE cannot provide any commentary or advice on any other insurance policy.
For Instructors requiring Emergency Assistance please contact OMEGA Assist on 00531 616 441 (if calling from within Japan)
Contact can also be made by a reverse charge call to +61 3 8805 2800 or email
OMEGA is a worldwide travellers assistance service, operating 24 hours a day.
For information and assistance to extend your current Teachers Abroad insurance policy, please contact World Assist directly on +61 3 9757 8181 or fax +61 3 9757 8191. Required documents can be downloaded by clicking here.
Please Note: If past claims have been made or an event has occurred that may lead to future claims, World Assist has the right to review the conditions of your cover.
Insurance Claims In the event that you need to make a claim please download the claim form and return it to the claims department (PO Box 109 Ferntree Gully, Victoria 3156, Australia). Should you wish to speak to the insurance company regarding your claim’s progress please call Australia +61 3 8805 2777 (no reverse charge calls accepted) during normal business hours or alternatively e-mail
For any Emergency Assistance, please refer to the information above